CANCELLATION POLICY

 
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We understand that life is unpredictable. Even when you’ve finally got a handle on it, made decisions and put plans in place…things can change. (Especially these days!) Wherever possible, we try to be flexible, but because this is also a very small business, the official cancellation policy is as follows:

Your non-refundable deposit is, well, non-refundable. It is a commitment to the retreat and a solid foot in the door of your room, which (to state the obvious) will now be held for you. While it is non-refundable, if you cancel more than 90 days before the beginning of the retreat, your deposit is transferable. Meaning, you are welcome to transfer it to a future retreat.

Once made, your balance of payment, due 60 days prior to the beginning of your retreat, is also non-refundable.

Where we try to be flexible is here: If, after paying the balance, you need to cancel and we are able to fill your spot easily (ie. through a waiting list), without having to relaunch any marketing, we can refund your balance of payment (minus deposit + USD$50 admin fee). If, however, there is no longer anyone on the waiting list who is available and we would have to begin putting the word out all over again to find someone, we simply cannot offer a refund or transfer of any kind, and we hope you understand why that is.

If the entire retreat needs to be cancelled for any reason, your deposit will be transferable to a future retreat OR you may choose a full refund, minus a USD$50 administration fee. In any case, please purchase refundable or changeable travel tickets and cancellation insurance whenever possible.

Thank you for your understanding, your respect, your trust, and your support. All are tremendously appreciated.